Shipping Policy

At Spxink, we’re committed to transparency, efficiency, and your satisfaction throughout the shipping process. Thanks to our on-demand production model, every item is carefully made and delivered in a timely manner. Below is a comprehensive overview of our shipping policy – from processing times to delivery fees – so you’ll always know what to expect.

1. Order Processing & Production

• Handling Time: Orders are processed within 3 – 5 business days (excluding weekends and holidays).
• Order Confirmation: After placing your order, you’ll receive a confirmation email with the full order details.
• Note: Orders placed after 5:00 PM EST will be processed the next business day.

2. Delivery Time & Shipping Fees

We offer dependable shipping methods to ensure timely delivery.

Important Notes:

• Total Delivery Time = Handling Time + Transit Time.
• International shipping fees vary by location and are calculated at checkout.
• Remote areas may experience extended delivery times due to courier limitations.

3. Order Tracking

• A tracking number will be emailed to you once your order has shipped.
• You can track your order via our website or directly through the courier’s tracking page.
• If no tracking update is available within 5 business days, please contact our support team.

4. Shipping Restrictions & Responsibilities

• Address Accuracy: Ensure that your shipping address is correct. If it’s incorrect, additional fees for reshipping may apply.
• Lost or Stolen Packages: We are not responsible for any package marked as “Delivered” by the courier. Please reach out to the shipping carrier for help.
• International Orders: Customs duties, taxes, and import fees may apply based on your country’s regulations. These are the customer’s responsibility.

5. Order Modifications & Cancellations

• You can modify or cancel an order within 24 hours of placement.
• Once an order is processed or shipped, changes and cancellations are no longer possible.

6. Contact Us

For any shipping-related questions, reach out to our support team:

• Email: support@spxink.com
• Address: 24-26 Arcadia Ave, London N3 2JU, United Kingdom

Thank you for shopping with Spxink. We truly appreciate your support and are excited to deliver quality products straight to your door!